1. When receiving the goods, the user should accept the goods in accordance with the shipping box list of the goods number, packaging specifications, quantity, and appearance, and in accordance with the product storage requirements for proper preservation, such as ordering the wrong, send the wrong goods, etc., to ensure that the original packaging has not been unpacked, the customer should be within 3 working days to contact with the clerk to apply for a refund or exchange.
2. If you find the outer box is damaged or deformed upon arrival, you can ask to unpack and check it on the spot. If you find that the package is short, damaged, or inconsistent with the list, please refuse to accept. 3.
3. If the outer box is intact, after opening the box and found that the product leakage, damage, empty bottles, fewer pieces and other issues, please contact customer service personnel in the first time after signing the receipt of the first time, confirmed by our company, the first time to make a claim or reissue of goods.